We were having problems on and off with out toilet backing up and thought it was because of the kids using too much toilet paper, as they do sometimes. My wife saw their video on Google and called Team Sewer and Water. Peter Viltrakis came to our home in Waterbury with some new type of video inspection camera that can actually see the inside of your sewer line which was pretty amazing. Pete showed us the recording of the video he shot and you could clearly see where our old clay sewer pipe had tree roots growing into one of the connections and in another area where the pipe had actually cracked from the roots growing around it. Long story short, Pete recommended to not even waste our money trying to snake and hydro-jet the inside of the sewer lateral because the problem would just keep happening sown the road. He was there the next day with his excavation equipment and new sewer pipe to replace our old clay pipe. 8 hours later we had a brand new sewer line installed and no more toilet clogs or backing sewage backing up. Team quoted us a price that was very reasonable and fair. Pete finished 2 hours earlier than expected and actually credited us for two hours of work which saved us quite a bit of money. If you have any problems with your sewer main in the Waterbury area we would highly recommend Team Sewer and Water to either hydro jet your sewer pipe or install a new lateral when needed. Pete Viltrakis was very honest, hard working and ethical. We NEVER expected to be given back a credit when he finished the job sooner than he thought. If I could give Team a 6 star review I would bur I can't...Pete Viltrakis and Team Sewer & Water for sewer cleaning and jetting, is a no-brainer for sure... Thank you for taking care of our family... Luis and Patricia
Team SW&S was great to work with, both professional and friendly. Main sewer line broke off our house at the foundation creating an emergency situation. Requested a quote directly through the HomeAdvisor website and got a call back from them within 10 minutes. Price quoted was very fair compared to "big name" plumbing company. They came out within an hour of quote to confirm the work and showed up first thing next morning to make the repair. Repair was completed quickly and professionally at the quoted price. Team took the time to show me the completed work before filling in the ground, as well as before pictures of the failure, so I was able to fully see and understand the work performed. Clean up was quick and would hardly have known they were there if not for the seed and straw they kindly laid where they dug. All work was completed earlier than expected. I would certainly use Team as my first choice for any future work, and recommend them to my own friends and family. Oh, and they put up with my hyperactive dogs at no additional cost.
These people did an excellent job for a fair price and were very prompt in doing it. I won't hesitate to call them again should the need arise.
Robert M. in Waterbury, CT
4.5 | 02-25-2018
TEAM SW&S people will be my first recommendation to a friend! They promptly came to give a free estimation and did an excellent job in replacing broken main sewer line timely and professional. Nice people and fair price.